Triage & Case Management

Everyone has a plan until... Someone gets hurt. Then everything get's complicated fast. Relationships get strained, risky decisions are made, and people who should be running the business find themselves loaded with paperwork, phone calls, meetings, and more. And in all the noise is a worker who may be dealing with a serious injury for the first time or who has made a mistake at their first job and feels isolated or even worse, resentful. Mistakes in case management can be negligible or they can cost hundreds of thousands of dollars, and you don't know what you don't know. In fact, more individuals involved can actually lead to increased risk of errors or increased exposure for your operation.

We won't just tell you what you want to hear. And we won't become an additional layer of confusion cloaked as communication.

WORK | FACTOR
We become your injury response team. When an injury occurs, we can step in to assess the situation, coordinate right sized medical care, communicate with insurance or providers, and help navigate the workers' compensation system. From first aid triage to assisting with root cause analysis and learning labs, we make a beeline for efficient resolution and build up support from the one person who can punch your plan in the face, the injured worker.

Essential case management is the gatekeeper to lower claim costs. Support will alleviate the burden from your HR or supervisory staff. In addition, workers who feel supported and get appropriate care instead of being caught in bureaucratic limbo are likely to recover faster and return to work.